TERMS & CONDITIONS

Terms and conditions of use of the Lynx Educate platform

Last updated: September 30, 2026

1. Description of services provided

The purpose of these General Terms of Use (“GTU”) is to define the terms and conditions for the provision of the https://app.lynxeducate.com web platform (the “Platform”) by Lynx Educate (the “Company” or “we”) to users (the “Users” or “you”). Use of the Platform involves your unreserved acceptance of the GTU and your compliance with applicable legal and regulatory requirements. The Company may change these terms and conditions of use from time to time, so you are invited to review them regularly. The purpose of the Platform is to provide our services : learning programmes and advising services to the Users as learners, and reporting services to the Users as funders.

2. Access to the Platform

The Platform is reserved for personal and professional use by the User, and for Users over the age of 18. The individual is responsible for his or her connection data. Thus, any individual who connects to the Platform is deemed to be the person who possesses the identifiers issued by the Company. The User acknowledges that he/she has the skills, equipment and means necessary to use the Platform. The Platform is accessible on a permanent basis; however, the Company may, in its sole discretion, suspend, discontinue or prohibit access to all or part of the Platform. The Company shall not be liable for the unavailability of the Platform for any reason whatsoever.

3. Programme participation and communications

By enrolling on a learning programme through the Platform, the User agrees that taking part includes receiving communications from the Company about that programme. These include progress reminders, check-ins from learning advisors, and requests for feedback on the programme. These communications may be sent by email, text message, phone call or notification on the Platform.

These communications form part of the service and cannot be switched off while the User is enrolled. A User who no longer wishes to receive them may withdraw from the programme at any time by contacting support@lynxeducate.com.

After the programme ends, the Company may contact the User for up to 12 months to ask about their progress. The User may ask the Company to stop at any time by contacting support@lynxeducate.com.

Programme communications are separate from marketing communications. Users may opt out of receiving information about the Company’s marketing offers and news at any time, as described in the Privacy Policy.

4. Use

The User is prohibited from:

Accessing or remaining fraudulently on the Platform, hindering or altering the operation of the Platform, in particular by introducing viruses or any other program likely to cause damage and/or infringe upon the data on the Platform;
Using the Platform for illicit, illegal, malicious or discriminatory purposes;
Hindering the proper functioning of the Platform;
Collecting information about other Users, or harming other Users, directly or indirectly.

5. Price of the services

The price of the services to which the funder has subscribed, including the price of access rights to the Platform, is quoted in a specific agreement with the funder. Payment of the price of the services is made under the terms and conditions provided in this agreement.

6. Intellectual property and infringement

The Platform is the property of Company, as are the software, infrastructures, databases and content of all kinds, in particular the texts, images, graphics, logos, videos, icons and sounds. The Company grants the User a simple right to use the Platform, which is personal, non-transferable, non-exclusive, for his or her own needs only and strictly limited to the purpose of the Platform.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the Platform, whatever the means or process used, is prohibited, except with prior written authorization. Any unauthorized exploitation of the Platform or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

7. Limitations of liability

The Company is subject to an obligation of means and is only liable for direct damages.

Content of the Platform

The information presented on the Platform is general information, provided as an indication, non-exhaustive and without guarantee. It is provided as is and may be modified by the Company at any time. If any provision of these GTU is invalid, the remaining provisions shall remain in full force and effect. The photos shown on the Platform are not contractual.

Force majeure

The Company shall not be held liable in the event of force majeure as defined in Article 1218 of the French Civil Code or of events beyond its control.

Security

The Company shall not be held responsible for any breach of computer security that may cause damage to your equipment and data or for any intrusion by third parties despite the security measures put in place. The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure or if the services generate traffic deemed abnormal. The Company and the hosting company shall not be held liable in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment, particularly in the event of network congestion preventing access to the server.

Equipment

The Company shall not be held responsible for any material damage related to the use of the Platform. Moreover, the User undertakes to access the Platform using recent equipment, free of viruses and with a last generation updated browser.

Third-parties sites and content

When third parties sites and content are showcased and/or promoted on the Platform, you acknowledge that the Platform assumes no responsibility for the provision of these third- parties sites and content insofar as no control is exercised over these external resources. The Platform cannot be held responsible for the content or operation of these third-party sites. Any creation of links to the Platform and more generally any use of any element of the Platform is subject to the prior written authorization of the Company, which may be revoked at any time at its sole discretion.

8. Personal data management

In connection with the use of the Platform, the Company may process personal data of Users as communicated in the forms of the Platform or resulting from their use of the Platform, in accordance with the regulations in force. Such processing of personal data is detailed in the Privacy Policy, available here.

Where a User accesses the Platform through a programme delivered in partnership with a Referral Organisation (such as a charity, school, educational institution, employer, or community organisation), Lynx Educate may share certain information relating to the User’s participation in that programme with the relevant Referral Organisation. Such information may include enrolment status, learning progress, and course completion status where necessary for programme delivery, learner support, and programme administration.

Lynx Educate may also provide Sponsors or funders supporting a programme with aggregated and anonymised reports relating to participation and programme outcomes. These reports are designed to measure programme impact and do not identify individual Users.

Where a programme is accredited, Lynx Educate shares the information needed for certification with the relevant awarding organisation, as described in the Privacy Policy.

9. Security incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level.

10. Applicable law and jurisdiction

ANY DISPUTE IN CONNECTION WITH THE USE OF THE PLATFORM IS SUBJECT TO FRENCH LAW. EXCEPT IN CASES WHERE THE LAW DOES NOT ALLOW IT, EXCLUSIVE JURISDICTION IS GIVEN TO THE COMPETENT COURTS OF PARIS.